At harta138, your privacy is not merely a legal obligation — it is our sincere commitment to every member. This document clearly explains how we collect, use, store and protect your personal information when you use the harta138.
Please read this Privacy Policy carefully. By continuing to use the harta138, you acknowledge that you have read and agreed to the terms set out herein.
Six core principles that shape how we protect your data
All data transmitted between your device and the harta138 is protected with 256-bit SSL encryption — the same level of security used by major Malaysian banks such as Maybank and CIMB.
harta138 has never sold, rented, or commercialised your personal information to any third party for marketing purposes, and never will. Your data belongs to you.
You have the full right to access, correct, or request the deletion of your personal data at any time. Please contact our support team harta138 to submit any requests.
harta138 only collects data that is strictly necessary to provide you with the best possible service. We do not collect excessive or irrelevant information.
All financial transactions — whether deposits via Touch 'n Go, GrabPay or DuitNow, or withdrawal of winnings — are processed in strict confidence and are not disclosed to unrelated parties.
harta138 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We uphold the principles set out in the PDPA to ensure your data is processed lawfully and ethically.
This Privacy Policy ("Policy") describes our privacy practices harta138 ("we", "Company") regarding personal information we collect from users ("you", "Member") of the harta138 on the official harta138.wine website.
harta138 is an online entertainment platform offering Live Casino, table games, slots, Sports Betting — including the Malaysia Super League, EPL, and BWF badminton — as well as esports to adult players in Malaysia. In providing these services, we need to collect and process certain personal information about you.
We recognise that privacy is a fundamental right of every individual. As such, harta138 committed to processing all personal data of Malaysian members in a transparent, secure, and responsible manner, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: This Privacy Policy takes effect from 1 January 2026. Members will be notified of any material changes via an in-platform notice or registered email.
harta138 collects various categories of information depending on the services you use and how you interact with our platform. The following outlines the types of data we collect:
| Data Category | Examples | Requirements |
|---|---|---|
| Identification Data | Full name, identity card number, date of birth | Mandatory |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | E-wallet information (TNG, GrabPay), FPX/DuitNow details | For Transactions |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, bets, logins, session duration | Automatic |
| Communication Data | Live chat records, support emails, feedback | Where Applicable |
Important: harta138 does not store your full credit/debit card number. All payments are processed through encrypted payment gateways that comply with PCI DSS standards.
harta138 collecting your personal information through the following channels:
harta138 use the personal data collected solely for legitimate, stated purposes. We will not use your data for any other purpose without first obtaining your consent.
harta138 does not sell, rent or disclose your personal data to third parties for their own commercial marketing purposes. However, in the course of our business operations, we may share certain information with the following categories of third parties:
All third parties we work with are required to adhere to strict data protection standards and may only use your data for the purposes specified in their agreement with harta138.
harta138 continually invests in the latest security technologies and procedures to protect your personal data from unauthorised access, loss, misuse or unauthorised disclosure.
While harta138 we take all reasonable steps to protect your data, no internet-based data transmission system can be guaranteed 100% secure. You also play an important role in safeguarding your account by keeping your password confidential and promptly reporting any suspicious activity.
harta138 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service management |
| Financial transaction records | 7 years | Malaysian legal requirements |
| Support communication logs | 3 years | Quality control & reference |
| Closed account data | 5 years after closure | AML Compliance & legal requirements |
| Technical logs & IP | 90 days | Security & fraud detection |
| Marketing data (where permitted) | Until consent is withdrawn | Promotional communications |
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
Request a copy of the personal data we hold about you.
Request the correction of inaccurate or incomplete personal data.
Request the deletion of your personal data under certain circumstances.
Restricting the processing of your data in certain circumstances.
Receive your data in a machine-readable format.
Object to the processing of your data for direct marketing purposes.
To exercise any of the above rights, please contact our support team harta138 via live chat or email at support@harta138.wine. We will respond to your request within 14 business days. In some cases, we may require identity verification before processing your request.
harta138 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic and maintain the security of your session. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookies | Maintaining your login session | Until logout | |
| Security Cookies | Prevention of CSRF & security attacks | 1 hour | |
| Preference Cookies | Saving language & theme preferences | 1 year | |
| Analytics Cookies | Understanding platform usage patterns | 2 years | |
| Performance Cookies | Measuring load times & errors | 30 days |
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform harta138 and your gaming experience.
If you have any questions, concerns or complaints regarding this Privacy Policy or how harta138 handling your personal data, we encourage you to contact us directly. Our team is ready to assist and will respond promptly.
Policy Amendments: harta138 reserves the right to amend this Privacy Policy from time to time. Members will be notified of any material changes via an in-platform notice or registered email at least 14 days before the changes take effect. We recommend reviewing this page periodically.
harta138 protecting your privacy wholeheartedly. Register today and enjoy a safe, fair and exciting gaming experience alongside more than 500,000 active members in Malaysia.
For more information, see Terms & Conditions and Responsible Gaming us. This platform is intended for individuals aged 18 and above only.